Jewellery Care

Jewellery Care

What is Sterling Silver?


Sterling silver is a metal containing at least 92.5% silver. This is the legal standard of purity set by the assay offices in Britain and used for most silver jewellery throughout the world. It means that the metal used is of a specific quality. Pure silver is never used, as it is too soft to be practical.


Caring for your Silver Jewellery

Sterling silver will tarnish with time and wear. To take care of your sterling silver jewellery, polish it frequently with a soft dry cloth to avoid tarnish (do not use silver dip). Ideally, use the specially impregnated silver polishing cloth available from the checkout here at Silver by Mail to ensure that your jewellery continues to retain its original lustre and shine.

We recommend you protect your silver jewellery by storing it in a cool, dry place, keeping individual pieces separate to avoid scratching.

To bring back sparkle from faceted gemstones use warm water, washing up liquid and a soft toothbrush. Soak and brush inside the back of the setting and rinse.

Avoid contact with chemicals, perfume, hairspray and deodorant.

Our products are guaranteed against manufacturing faults, but not misuse. To maintain the condition of your jewellery remove when showering, swimming or when undertaking manual or domestic work